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Privacy Policy

1. General Information

1.1. Introduction

Thank you for your interest in our website and our online services.  Protecting customers/visitors/users data and using it only in the way our customers/visitors/users expect from us is our highest priority. Thus, the following policy is designed to inform you about the processing of your personal data and your rights regarding this processing according to the General Data Protection Regulation (“GDPR”) and other data protection laws.

 

1.2. Controller

We, EUREKA GOUP are the controller according to the GDPR and therefore responsible for the data processing explained herein.

1.3. Data Protection Officer

You can contact our Data Protection Officer at any time by using the following contact details:

For Greece:

Α’ VOLOS INDUSTRIAL AREA, 381 10 Volos, Phone: +30 2421095056   e-mail: eureka@eureka.com.gr

For Cyprus:

Eureka Ltd. 234, Agias Phylaxeos Str., Limassol. Phone:+357 25831000, e-mail: eureka@eureka.com.cy

 

2. Processing of Personal Data during Your Use of Our Website

Your visit to our website and/or use of our online services will be logged. The IP address currently used by your device, date and time, the browser type and operating system of your device, the pages accessed may be recorded. This data is collected for the purposes of optimizing and improving our website as well as our online services. The processing is legally based on legitimate interest as it is in our legitimate interest to protect our website and to improve the quality of our services. Additionally, your personal data is only stored if you provide it to us on your own account, e.g. as part of a registration, a survey, an online application or for online purchase (performance of a contract). We have taken appropriate measures to ensure that the data provided to us during the registration is adequately protected. These measures include, but are not limited to, encryption, access control, segregation of duties, internal audit etc.

 

2.1. Contact Form

You can use the contact form on our website http://www.eureka.com.gr/content/contact-us to contact us for any request. The personal data that you filled out into the contact form will only be processed for answering your request. Filling in and submitting the contact form constitutes an affirmative action by which you have given your consent to the data processing.

 

2.2. Cookies

To make your visit to our website more pleasant and to enable the use of certain functions, we may use “cookies” on various pages. Cookies are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session. Other cookies remain on your device and enable us or our partner companies to recognize your browser on your next visit. You can set your browser in such a way that you are informed about the setting of cookies separately and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. For more information, see the help function of your Internet browser. If cookies are not accepted, the functionality of our website may be limited.

To find out more about how we use cookies you can access our “Cookie Policy” http://www.eureka.com.gr/content/cookie-policy.

2.3. Data Recipients

We may use third party service providers to process your personal data. These service providers may be located in countries within and outside the European Union (EU) and the European Economic Area (EEA). We ensure that these service providers process personal data in accordance with European data protection legislation to guarantee an adequate data protection level, even if personal data are transferred into a country outside the EEA for which no adequacy decision of the EU Commission exists. Transfer of personal data to other recipients is not performed, except where we are obliged to do so by law. For more information about appropriate safeguards for the international data transfer or a copy of them, please contact our Data Protection Officer.

2.4. Retention Period

Personal data provided to us via our website will only be stored until the purpose for which they were processed has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data can be up to [number] years. However, storage periods may also be amended due to our legitimate interest (e.g. to guarantee data security, to prevent misuse or to prosecute criminal offenders).

 

3. Your Rights

As a data subject, you can contact our Data Protection Officer at any time with a notification under the contact information mentioned above under Section 1 to make use of your rights. These rights are the following:

For Greece:

complaints@dpa.grwww.dpa.gr, Leoforos Kifisias 1 – 3, 115 23 Athens, fax: +30 210 6475628).

For Cyprus: http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/2FBD2ACD407DEFE8C22582B9002E7019